Elevate your career as the Tenancy Operations Manager at TCHC, working in a hybrid workplace that promotes flexibility and a focus on tenant needs. Utilize your expertise to enhance service delivery and compliance.
In this role, you will manage centralized tenancy services, focusing on policy implementation and team management. Collaborating with multiple departments, you will ensure the delivery of high-quality services and support the resolution of labor relations issues. This position emphasizes compliance with legislation and operational efficiency to achieve excellent tenant outcomes.
Key Responsibilities:
• Lead and manage tenancy management services effectively
• Collaborate on labor relations and staff development




• Implement the RGI review and arrears management processes
• Analyze operational data to improve service quality
• Prepare strategic reports and performance metrics
Requirements:
• Relevant post-secondary degree required
• Minimum 5 years in property management or community development
• Expertise in RGI and rent administration
• Familiarity with operational data and reporting systems
• Ability to influence and engage with various stakeholders
Shape a rewarding career in tenancy operations focused on community and service excellence at TCHC.
#J-18808-Ljbffr

📌 Manager, Tenancy Operations at TCHC (Toronto)
🏢 Toronto Community Housing
📍 Toronto