The Role The Director of Operations, Food & Beverage will lead the operation and people responsible for all food and beverage offerings to thousands of guests that visit our locations every year.
Responsibilities
Drive financial profitability through department reporting, yearly budgeting, as well as monitoring daily spends
Oversees control of all inventories, product cost, cash handling and purchasing. Implement cost controls as needed to achieve positive financial results
Acts as a liaison with team, including partner’s operational team, Compass team and other areas as needed to ensure efficient operational performance
Develops and recommends all menus, promotions and programs in accordance with Compass standards
Builds and maintains strong relationships with guests, subcontractors and Compass associates
Ensures that all security, safety, and sanitation standards are achieved and follows and enforces responsible alcohol service policies
Recruit, hire, train, and teach direct management reports as well as hourly associates. Construct a strong team based on personal strengths and abilities while keeping everyone accountable for job responsibilities and roles
Uses engagement strategies to recognize, motivate and celebrate individuals and teams delivering outstanding performance throughout location
Hold strong attention to detail, ability to problem solve, openness to collaborate and communicate, build positive culture, as well as a driven attitude to as aspects of the position
manage multi-million-dollar budgets; accurately project revenue, labor, and COGS.
Own the financial performance of the operation, ensuring revenue targets and margins are met.
Oversee capital projects, ROI analysis, and infrastructure improvements.
Analyze KPIs, sales data, labor reports, and guest feedback to guide strategy.
Manage diverse concepts (concessions, premium dining, catering, culinary simultaneously.
Proficiency with POS, inventory scheduling tools, and IT integrations.
Partner with sponsorship/marketing to integrate campaigns into F&B; execution (e.g., IPTV, branded packaging).
Comply to all Health and Safety Policies and procedures
Adhere to uniform standards and job specific standard operation procedures
Other duties as assigned
The Qualifications
Associate’s or Bachelor’s degree in Hospitality Management or related field preferred
A minimum of 8 years Food and Beverage Management experience at a Director of Operations/General Manager level in a sports and entertainment atmosphere. Experience managing a high-volume Food & Beverage operation
Budgeting and forecasting experience
Able to communicate effectively with management team, guests and associates by speaking and comprehending English. English reading, writing, math and computer skills required
Strong leadership skills with the ability to coach, mentor, and motivate staff
Ability to maintain organization in a changing environment
Exhibits initiative, responsibility, flexibility and leadership
Availability to work regular extended shifts of 10 hours or more as business dictates. Must have flexible schedule to work nights, weekends, and holidays
Proficient in computer services such Microsoft Office as well as capability and willingness to learn internal systems both retail and tech systems
What’s in it for you?
Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay secure, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact
[email protected] for further information.
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📌 Director of Operations, Food & Beverage (Edmonton)
🏢 Compass Group Canada
📍 Edmonton