Join Ontario One Call in Guelph as a Learning and Development Specialist, where you’ll create and enhance training solutions in a hybrid setting. Your expertise will support operational excellence and employee development initiatives. In this pivotal role, you will report to the Manager, Business Solutions, leading design and delivery of impactful training programs.

Collaborating closely with teams, your focus will be on improving service delivery through practical training strategies. You'll also address ongoing training requirements and facilitate employee skill enhancement. Key Responsibilities:
Develop and maintain relevant training materials
Deliver various training formats effectively




Collaborate with operations to align training with business needs
Assess skill levels and identify performance gaps
Monitor training outcomes and participant engagement Requirements:
Minimum 3 years of learning & development experience
Proficient in instructional design and adult learning principles
Robust analytical and communication skills
Familiarity with training methodologies and technologies
Customer service understanding in an operational context Drive operational success through effective training leadership at Ontario One Call.

📌 Ontario One Call Training Specialist Guelph
🏢 Diabsolut
📍 Guelph