Join Enercare as a Senior Business Process Analyst in Markham, ON. This full time role focuses on enhancing business processes and customer journeys to drive product and service excellence. In the Senior Business Process Analyst role, you will collaborate effectively with various teams, including Operations, Marketing, and IT.

Your key responsibilities will include analyzing operational workflows and identifying prospects for continuous improvement. By using your expertise in product management and business analysis, you'll ensure alignment between customer needs and company objectives. Key Responsibilities:
Analyze current workflows and customer journeys
Facilitate stakeholder meetings and executive presentations




Lead process improvement initiatives to enhance efficiency
Develop process documentation and governance frameworks
Support product strategy development through market analysis Requirements:
BBA or equivalent education
10+ years in business process analysis
5+ years in process re-engineering and mapping
Proficiency in analytical tools like SQL and Tableau
Solid stakeholder management and communication skills Leverage your business analysis skills to enhance customer experiences and product offerings at Enercare.

📌 Senior Business Analyst For Product Management Markham
🏢 ENERCARE
📍 Markham