Become a pivotal part of Euna Solutions as a Senior Customer Success Manager leading public sector B2B SaaS initiatives. This hybrid role focuses on maximizing customer satisfaction and product adoption. In this senior role, you will advocate for customers by developing tailored success strategies and ensuring seamless functionality of our SaaS products.

You’ll build long-lasting relationships and provide valuable insights into ensuring customer retention and satisfaction. Managing projects and assisting your team will be crucial to your mission at Euna Solutions, aiding clients in overcoming challenges and achieving their goals. Key Responsibilities:
Strengthen relationships with public sector stakeholders
Execute and track customer success plans effectively




Monitor health indicators and respond to risks
Provide technical software demonstrations and training
Facilitate community engagement through webinars Requirements:
Bachelor's degree in business, communications, or a related field
5+ years in customer success or related experience
2+ years engaging with public sector clients
Skilled in Salesforce and data analysis tools
Ability to manage multiple projects and drive customer success Leverage your expertise in customer success to foster public sector advancements with Euna Solutions.

📌 Senior Customer Success Manager Public Sector Oakville
🏢 Eunasolutions
📍 Oakville