Become a key player at esmo USA as a Customer Support Engineer in Roseville, California. Engage directly with customers for installations and technical support in the semiconductor industry. This exciting Field Service role involves direct onsite support, where you will handle product installations, customer training, and maintain positive client relations.

Your organizational skills will be essential in scheduling service calls and preparing detailed reports. A background in electronics and familiarity with ATE testers are key for assisting the Sales team in resolving any issues. Key Responsibilities:
Execute onsite customer support and product installations
Train customers on equipment operation and functionalities




Troubleshoot problems and maintain high customer satisfaction
Deliver explicit service reports and training documentation
Coordinate with sales for seamless service experiences Requirements:
At least two years of technical education or equivalent experience
Valid Driver’s License and vaccination proof required
Willingness to travel up to 70% domestically/internationally
ATE Test Handlers knowledge is a plus
Authorization to work in the USA is essential Step into a vital role ensuring customer satisfaction and operational excellence at esmo USA.

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