Lead TD's Workplace Ambassador Program in Toronto, Ontario, focusing on strategic operational management and exceptional colleague experiences. Drive a culture of hospitality, engagement, and operational excellence across corporate locations. As a vital member of TD's Enterprise Real Estate team, the Manager ensures the Workplace Ambassador Program meets evolving business needs.
This role involves managing Team Managers and Workplace Ambassadors, establishing service standards, and fostering a high-performing culture. The position emphasizes improving operational efficiency and colleague satisfaction across corporate settings. Key Responsibilities:
Manage the Workplace Ambassador Program operating model across multiple locations
Establish service standards and performance expectations
Identify prospects for service improvement and operational efficiency
Lead, coach, and develop a high-performing team
Serve as the primary relationship manager for key stakeholders Requirements:
Undergraduate degree or equivalent experience in a related field
7+ years of experience in workplace services or hospitality
3+ years of progressive people leadership experience
Robust stakeholder management and communication skills
Proven ability to lead organizational change initiatives Elevate colleague experiences and operational strategies at TD as the Manager of Workplace Ambassador Services.
📌 Manager, Workplace Ambassador Services At Td Toronto (Canada)
🏢 TD
📍 Canada