Elevate customer relationships at Tipalti as a Senior Partner Customer Success Manager. Focus on ensuring post-go-live success for customers through partner collaboration and strategic account management.

You will lead the customer experience for partner-referred clients, directly impacting their long-term success. This role requires 5+ years in customer success or account management, ideally within the Fintech space. Your responsibilities include managing account health, driving growth, and supporting internal stakeholder engagement to advocate for customer needs.

Key Responsibilities:



• Lead post-go-live customer experience initiatives • Drive account portfolio growth through proactive management • Build and scale operational frameworks for customer success • Collaborate with internal teams for consistent service delivery • Mentor team members and support Customer Success initiatives

Requirements: • Minimum 5 years in customer success or account management • 3+ years in partner ecosystems preferred • Solid networking with senior stakeholders • Familiarity with tools like Gainsight and Salesforce • AI-savvy with project management experience a plus

Become a key player in enhancing customer outcomes at Tipalti, driving success through strategic partnerships.

📌 Senior Customer Success Manager At Tipalti Toronto
🏢 Doist
📍 Toronto