Elevate your career as a Senior Customer Success Manager with Assent, leading client relationships in the AI-driven supply chain space.

Your mission: ensure customer success from project initiation to execution. In this pivotal role, you will oversee customer engagement to maximize program outcomes and guide complex projects effectively. Collaborate with Senior stakeholders, maintain accountability for program health, and drive revenue growth by maximizing the economic value of subscriptions. Your expertise will directly influence client satisfaction and retention. Key Responsibilities:
Develop lasting relationships, serving as a trusted advisor
Manage project execution from start to finish
Facilitate high-level strategic planning sessions with clients




Conduct regular program reviews and progress check-ins
Coordinate user permissions in the Assent platform Requirements:
6+ years in customer success or project management
Robust communication skills in English; additional languages are an asset
Proficient in MS Office Suite and data management tools
Background in Environmental Studies or related field
Experience in technology/SaaS or Skilled Services preferred Maximize your impact with Assent by ensuring exceptional customer outcomes.

📌 Senior Customer Success Manager At Assent Quebec (Quebec City)
🏢 Assent Compliance
📍 Quebec City