30 Jul
|
esmo USA
|
Golden
Become a key player at esmo USA as a Customer Support Engineer in Roseville, California. Engage directly with customers for installations and technical support in the semiconductor industry.
This exciting Field Service role involves direct onsite support, where you will handle product installations, customer training, and maintain positive client relations. Your organizational skills will be essential in scheduling service calls and preparing detailed reports. A background in electronics and familiarity with ATE testers are significant for assisting the Sales team in resolving any issues.
Key Responsibilities:
• Execute onsite customer support and product installations • Train customers on equipment operation and functionalities • Troubleshoot problems and maintain high customer satisfaction • Deliver explicit service reports and training documentation • Coordinate with sales for seamless service experiences
Requirements: • At least two years of technical education or equivalent experience • Valid Driver’s License and vaccination proof required • Willingness to travel up to 70% domestically/internationally • ATE Test Handlers knowledge is a plus • Authorization to work in the USA is essential
Step into a vital role ensuring customer satisfaction and operational excellence at esmo USA.
📌 Onsite Customer Support Engineer At Esmo Usa Golden
🏢 esmo USA
📍 Golden