Join the Canadian Cancer Society as a CRM Technical Business Analyst and work in a hybrid setting while supporting Salesforce solutions. This role translates complex business requirements into transparent technical documentation. You will thrive in a team-oriented setting, working closely with product owners, Salesforce developers, and stakeholders.

Your expertise in Salesforce and business analysis will directly influence our CRM capabilities, ensuring high-quality deliverables and operational efficiency. Strong problem-solving skills and a focus on data integrity are essential for success. Key Responsibilities:
Analyze requirements from various departments and document them
Distinguish between business needs and system capabilities




Create detailed documentation for user stories and configurations
Design solutions in collaboration with IT teams
Participate in Agile backlog management and testing Requirements:
Post-secondary education in a related field
3–5 years of Salesforce-related experience
Proven skills in process mapping and analysis
Knowledge of data validation and governance
Bilingualism in French and English highly preferred Leverage your Salesforce expertise to enhance our CRM functions and support the Canadian Cancer Society's mission.

📌 Salesforce Analyst Hybrid Opportunity Ottawa
🏢 Canadian Cancer Society
📍 Ottawa