Join Ricoh as a Senior Consultant, specializing in Software and Strategic Solutions. This bilingual role promises agile engagement through effective workflow optimizations across Canada. As the technical lead, you will oversee post-sales consulting for Ricoh’s solutions portfolio, particularly focusing on Web Storefront and Integrated Workflow Solutions.

Your role will ensure proper implementation while addressing client needs for improved workflows and cost reductions. Close collaboration with Solution Development Managers will aid in driving successful engagements and enhancing customer satisfaction. Key Responsibilities:
Manage consulting revenue and utilization goals
Facilitate smooth pre-sales and service implementations




Direct client Discovery for successful project launches
Develop Statement of Work documents as needed
Drive follow-up for continuous customer support Requirements:
Bachelor’s degree in computer science or similar
Practical experience in customer-focused roles
Bilingual French and English communication
Six Sigma and G7 Certifications preferred
Solid analytical and relationship-building skills Leverage your technical expertise and consulting experience to make impactful contributions at Ricoh.

📌 Senior Consultant, Software Solutions At Ricoh Toronto
🏢 Ricoh USA
📍 Toronto