A Plus Quality Inc is seeking a highly organized and customer-oriented Office Administrator to join our agile team. The ideal candidate will have excellent communication skills and a strong ability to multitask.

Responsibiltes:
Manage and maintain office administrative tasks, including filing, data entry, and inventory management.
Provide exceptional customer support, addressing inquiries and resolving issues promptly.
Schedule appointments and send reminders to clients.
Follow up with clients to ensure satisfaction and address any concerns.
Reach out to potential clients for our services.
Assist with getting and answering reviews.
Handle warranty claims and order replacement parts.
Answer incoming calls and provide qualified customer service.
Manage specific client accounts and build strong relationships.
Assist with marketing and sales efforts as needed.

Qualifications:
Experience in office administration or customer service is preferred.
Strong organizational and time management skills.




Excellent communication and interpersonal skills.
Proficiency in QuickBooks, Microsoft Office Suite & Google Workspace
Previous experience in office administration, customer service, or a service-based industry preferred
Experience with field service management software is preferred
Ability to work independently and as part of a team.
Social Media and Marketing Proficient

Benefits:
Market-competitive salary and benefits package.
Opportunities for growth and development.
Supportive and collaborative work environment.

Job Type: Full-time Pay: $20.00-$25.00 per hour

Benefits
Flexible schedule
On-site parking

Education:
Secondary School (preferred)

Experience:
Customer service: 1 year (required)
Administrative: 1 year (required)

Location:
Concord, ON L4K 3W7 (preferred)

Work Location: In person

📌 Office Administrator Concord
🏢 A-Plus Quality
📍 Concord