Venture is seeking a Managed Services Microsoft 365 Expert to enhance client IT systems through support and design. Utilize your technical know-how and problem-solving skills. As a Microsoft 365 Expert, you will interact with clients to design, manage, and troubleshoot their IT systems effectively.
Your role will be crucial for L1 and L2 technician support and ensuring adherence to industry best practices across client settings. Key Responsibilities:
Deliver comprehensive tech support for hardware and software issues
Design creative network/server solutions tailored to client needs
Track and resolve client tech support issues via ticketing system
Communicate regular updates and incident progress to clients
Create qualified documentation for all completed tasks Requirements:
At least 2 years of System Administrator experience in an MSP
Industry certifications like Cisco, Microsoft, or VMware
Proficient in Microsoft 365 and related technologies
Excellent verbal and written communication capabilities
Ontario driver’s license required for client engagements Utilize your skills to foster better IT experiences for clients at Venture.