Become a pivotal part of PetSmart as a PetsHotel Lead, dedicated to enhancing pet and customer experiences. Oversee hotel operations while managing team dynamics for optimal service delivery. PetSmart is searching for a dedicated PetsHotel Lead to maintain an exceptional standard of care for pets.

You will manage hotel cleanliness, oversee the well-being of pets, and ensure an outstanding customer experience. This role requires a blend of leadership presence and attention to detail, making sure all procedures align with company values. Key Responsibilities:
Guide associates in their daily tasks and development
Ensure all pet care standards are met
Manage guest check-in and check-out efficiently
Handle inquiries and address concerns professionally
Organize hotel promotions and events Requirements:
At least 2 years of supervisory experience in retail
Excellent communication and problem-solving skills
Familiarity with computer applications
Full time availability required, including weekends
Ability to lift and manage heavy items up to 50 pounds Make a difference in the lives of pets and their owners at PetSmart's PetsHotel.

📌 Petsmart's Petshotel Lead Position Ottawa
🏢 PetSmart
📍 Ottawa