Drive design innovation as a Principal Product Designer at PagerDuty, specializing in AI and automation solutions for operational excellence. Optimize user experiences for intelligent systems. In this strategic role, you will lead the design efforts for PagerDuty’s AI agents and automation workflows.

Collaborating with product leadership and cross-functional teams, you will shape how organizations utilize AI technologies to prevent incidents and enhance operations. A robust background in AI/ML product design is critical for your success. Key Responsibilities:
Set design vision for AI and automation
Partner with AI/ML engineers for user-centric solutions
Develop principles for user control and AI explainability
Guide cross-team design mentorship on AI practices
Research the impact of AI recommendations on users Requirements:
Over 10 years of product design experience
3 years in AI/ML product design
Experience influencing product strategy
Solid portfolio in AI/UX Lead the future of AI-driven product design at PagerDuty and elevate the operational capabilities of our clients.

📌 Lead Ux Designer For Ai Operations Toronto
🏢 Triwill Group
📍 Toronto