Become the Rooms Operations Manager at The Westin Ottawa, where your role is pivotal in enhancing the guest experience while supervising Operations teams. Your efforts in guest services, Front Office, and Housekeeping will define this energetic position. In this capacity, you will oversee the execution of operations within the hotel's rooms division, emphasizing guest satisfaction and profit maximization.

Your prior experience in hospitality will be crucial as you engage and lead a diverse team. The focus will be on ensuring adherence to operational standards and protocols. Key Responsibilities:
Lead the management of Front Office and Housekeeping teams
Enhance guest satisfaction through strategic initiatives
Conduct performance reviews and team training sessions
Manage guest feedback and complaints proactively
Support annual audits and financial reviews Requirements:
4 years of industry experience in guest services
High school diploma or GED or equivalent education
Robust ability to motivate and guide teams
Focus on quality service and operational success
Knowledge of hospitality standards and procedures Utilize your expertise in rooms operations to thrive at The Westin Ottawa.

📌 Hotel Rooms Operations Manager Position Ottawa
🏢 Westin Hotels u0026 Resorts
📍 Ottawa