Support clients at National Bank as a Customer Service Agent in our call centre. Make a difference by assisting clients with banking solutions and enhancing their digital experience! This role is perfect for someone passionate about customer service and bilingual communication.

You'll focus on understanding clients’ needs, providing personalized banking assistance, and collaborating with colleagues in a stimulating work workplace. Continuous learning is encouraged, with opportunities for growth in your career. Key Responsibilities:
Understand and respond to client inquiries and needs
Support clients with banking applications and transactions
Provide advice on credit and transaction services
Direct complex inquiries to specialized teams
Collaborate with team members to enhance service delivery Requirements:
High school diploma is essential
Bilingual in English and French for client interactions
Robust written and verbal communication skills
Promote values of empowerment and agility
Team-oriented approach to service Make a meaningful impact on National Bank clients by providing exceptional customer service and support.

📌 National Bank Call Centre Customer Support Sherbrooke
🏢 National Bank of Canada
📍 Sherbrooke