Become a key part of Co-operators as the Premium Administrator, focusing on productive billing and exceptional service delivery. Enhance client satisfaction and contribute to financial accuracy within Group Benefits.
The Client Services team at Co-operators seeks a dedicated individual who can seamlessly navigate customer inquiries and billing processes. With responsibilities in managing premiums and conducting audits, you will ensure that client needs are met effectively. You'll leverage your attention to detail and critical thinking to improve service delivery.
Key Responsibilities:
• Verify and process premiums from Administrators
• Audit TPA and client accounts and suggest improvements
• Resolve billing and remittance issues for clients
• Complete cheque deposits and reconcile differences
• Manage adjustments and policy cancellation billing
Requirements:
• 2 years relevant work experience required
• Post-secondary education considered an asset
• High proficiency in mathematics and accuracy
• MS Office experience required
• Pursuing Associate Customer Service certification
Excel in billing administration and client care at Co-operators.
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📌 Group Benefits Premium Administrator Role (Regina)
🏢 Co-operators Life Insurance
📍 Regina