Boost your technical expertise with Citi as an Applications Support Intermediate Analyst. This full-time position emphasizes proactive monitoring and resolution of complex issues.
As a developing skilled, you will utilize monitoring tools to identify and address application-related problems while collaborating closely with various technical teams. Your role will incorporate participating in application releases, developing operational documentation, and executing disaster recovery tests to maintain business continuity.
Key Responsibilities:
• Provide operational support for Citi applications
• Collaborate with stakeholders and technology partners
• Conduct post-deployment checks and evaluations
• Lead root cause analysis efforts on incidents




• Maintain up-to-date technical support documentation
Requirements:
• 2-5 years experience monitoring tools
• Knowledge of application support procedures
• Advanced relational database management skills
• Familiarity with cloud technologies and network protocols
• Strong documentation and communication capabilities
Utilize your analytical and problem-solving skills to drive improvements in application support and ensure quality service delivery at Citi.
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📌 Citi Applications Support Intermediate Analyst (Mississauga)
🏢 Citibank (Switzerland
📍 Mississauga