Become an integral part of MCI as an Inbound and Outbound Call Representative in Sydney, NS. Oversee customer communications and sales through calls and interactions. As an entry-level team member, you will empower customers by resolving issues and selling current products while providing exceptional service. Your ability to manage high volumes of calls and maintain organization will play a pivotal role in ensuring customer satisfaction and loyalty at MCI. Key Responsibilities:
Conduct inbound and outbound calls professionally
Resolve customer issues effectively on the first call
Document customer claims accurately in systems
Engage in ongoing training to improve service
Escalate complex problems to relevant staff Requirements:
Must be 18 years or older
High school diploma or equivalent is essential
Proficient in Microsoft Office applications
Ability to multitask and stay focused
Solid skills in handling customer inquiries and issues Utilize your skills to foster positive customer experiences at MCI in Sydney.

📌 Inbound And Outbound Call Representative Sydney
🏢 MCI
📍 Sydney