Join AlertMedia as an Implementation Manager in Halifax, Nova Scotia, and deliver exceptional customer onboarding experiences. Drive project success and foster long-term partnerships. You will own the implementation process for a variety of clients, ensuring alignment with their business objectives while strategizing with the Customer Operations team.

Your problem-solving skills and consultative approach will support navigating complex implementations, all aimed at maximizing customer engagement and satisfaction. Key Responsibilities:
Manage multiple concurrent implementations effectively
Lead customer kickoff meetings for implementation clarity
Conduct working sessions to resolve customer inquiries
Guide clients in developing operational plans based on outcomes
Maintain project updates using Gainsight and monday.com Requirements:
3+ years in an implementation role or similar
2+ years managing SaaS project implementations
Proven stakeholder management skills
Familiarity with Salesforce and analytics tools
Excellent negotiation and problem-solving abilities Support AlertMedia’s mission while advancing customer implementation experiences in Halifax.

📌 Implementation Manager Opportunity In Halifax Halifax Regional Municipality (Canada)
🏢 ATX Venture Partners
📍 Canada