Lead critical technology applications at BMO and drive stability and risk management. This role focuses on operational excellence, incident response, and tech risk oversight in a supportive setting. BMO is searching for a Director of Critical Services to enhance the stability and delivery of technology applications within their portfolio.

This position requires strong production support services expertise, incident management skills, and the capability to work with stakeholders to align priorities. You will play a pivotal role in managing technology risk and ensuring effective service delivery across critical applications. Key Responsibilities:
Provide leadership for technology application delivery and stability
Oversee incident management and problem resolution processes




Maintain operational and vendor budgets within assigned areas
Develop and review business continuity and disaster recovery plans
Foster collaboration with internal and external stakeholders Requirements:
Experience in financial services technology and application management
Proven leadership in high-severity incident management
Robust analytical skills for executive-level communications
Background in technology risk management and compliance
Knowledge of cloud platforms and application security standards Drive operational excellence and effective service delivery through robust leadership and a focus on customer experience at BMO.

📌 Director Of Critical Technology Services Toronto
🏢 Bank of Montreal
📍 Toronto