Take on an investigative role by becoming a mystery shopper at shopping centers, focusing on customer service evaluations. This in office role is crucial for gathering honest insights about retail practices. We are looking for candidates who can either hold a secondary school graduation certificate or possess equivalent experience in mystery shopping.
You'll engage in undercover assessments, conduct surveys, and create detailed reports based on your observations. The position requires a commitment to thoroughness and attention to detail. Key Responsibilities:
Conduct surveys for customer service evaluation
Produce detailed evidence reports from observations
Evaluate store environments and interactions
Complete undercover investigations in retail settings
Focus on detail-oriented evaluations across tasks Requirements:
Hold a secondary school diploma or equivalent
1 to 7 months of relevant experience
Must work in office at various locations
Fluent in English or French for communication
Own tools, including a cell phone and computer Leverage your investigative talents to make a difference in the retail world through mystery shopping.