Lead the Customer Engineering team at Cloudflare in Canada, focusing on AI-driven strategies for technical solutions. Collaborate closely with sales leaders to enhance customer outcomes and drive growth across the enterprise sector.

As Director of Customer Engineering, you will partner with the VP of Sales for Canada, holding a pivotal role in a rapidly growing market segment. With over 8 years in customer engineering leadership, you'll be responsible for technical performance metrics and team effectiveness. Your role will emphasize AI-assisted executions that redefine sales engineering workflows and directly impact customer success.

Key Responsibilities:



• Partner with sales leaders on technical solution strategies • Recruit and onboard current team members effectively • Develop team skills through coaching and automated workflows • Oversee technical performance metrics for Canadian operations • Collaborate internationally to resolve complex escalations

Requirements: • 8+ years in customer engineering or sales leadership • Hands-on experience delivering SaaS or cloud solutions • Proven ability to partner with executive stakeholders • Solid conflict resolution and escalation management • Experience with enterprise contract and project management

Using AI and robust leadership, elevate technical solutions and sales impact in the Canadian market with Cloudflare.

📌 Director, Customer Engineering Canada Winnipeg
🏢 Cloudflare
📍 Winnipeg