30 Jul
|
McKesson
|
Edmonton
Join McKesson as a Customer Success Manager focused on pharmacy clients throughout Western Canada. Drive technology adoption, optimize customer experiences, and foster strong relationships. As a Customer Success Manager with McKesson Pharmacy Technology Solutions, you will partner with pharmacy customers, delivering operational guidance and education.
Your role will emphasize maximizing product value through relationship management, with a robust foundation in pharmacy operations and healthcare technology. This position is vital for achieving customer satisfaction and retention while shaping the future of health. Key Responsibilities:
Build strong relationships as primary contact for pharmacy clients
Provide guidance for optimizing product usage and services
Conduct site visits and identify improvement prospects
Deliver exceptional customer service and address concerns
Promote best practices for efficiency and self-sufficiency Requirements:
4+ years in customer success or account management
Experience in pharmacy operations or software environments
Solid communication and problem-solving skills
Proficiency in Microsoft 365 and Salesforce
Ability to manage multiple priorities effectively Elevate customer experiences by applying your expertise in pharmacy operations and technology solutions at McKesson.
📌 Customer Success Manager Western Canada Edmonton
🏢 McKesson
📍 Edmonton