About the Position

Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution.

What We Offer
Global career advancement and mentoring opportunities
Employee Resource Networks that advocate for advancing diversity, equity, and inclusion within the company.

What You'll Do
Receive and process customer orders
Develop solutions to customer needs/prospects
Build and sustain long‑term customer partnerships
Display effective communication and interpersonal skills
Collaborate effectively with team members
Resolve problems and non‑conformances quickly
Other duties as required

What You'll Need
University degree or College diploma with specialized training in a related field (e.g., chemistry, sales,



or customer service) with two (2) years of customer service experience
Must have a strong organizational aptitude, be detail‑oriented, and have excellent time management skills
Must have solid problem‑solving skills with the ability to prioritize and multitask
Must be a team player who is customer‑oriented and self‑motivated with a proven ability to interface confidently with internal and external stakeholders
Must have strong computer skills using Microsoft Office suite including Outlook, Excel, and Word

Univar Solutions is an equal prospect employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

📌 Customer Service Specialist Edmonton
🏢 Univar
📍 Edmonton