Drive innovation at RBC as the Digital Insights Manager within the Digital Channels & Solutions team, focusing on integrating client feedback and analytics in an omnichannel workplace. This full time position requires advanced analytical skills and strategic insight generation. In this senior managerial role, you will connect mobile and online data with operational outcomes to enhance the customer journey.

Your expertise will help refine operations and contribute to improved omnichannel metrics. Prepare to engage with various stakeholders and lead initiatives that leverage advanced analytics technology. Key Responsibilities:
Connect digital data with ADT metrics for insights
Analyze customer sentiment and operational performance




Design and deliver integrated intelligence briefs
Collaborate cross-functionally to inform product prioritization
Conduct analytics to address performance gaps Requirements:
Bachelor’s degree with 7+ years in insights or analytics
Proven analytical and storytelling skills
Proficiency with qualitative and quantitative research
Experience in financial services or omnichannel strategies
Ability to thrive in agile analytical environments Shape the future of omnichannel operations at RBC with your comprehensive insight expertise.

📌 Digital Insights Manager At Rbc Toronto
🏢 RBC
📍 Toronto