Step into a leadership role at Fort Erie Toyota as Service Manager, emphasizing a process-focused approach. Develop your team, improve customer experiences, and manage service operations effectively.

Fort Erie

Toyota is looking for a motivated Service Manager to take charge of their service department. You will help implement processes that drive both efficiency and customer satisfaction while supporting the General Manager in daily operations. Your leadership will cultivate a high-performing team dedicated to excellence in service. Key Responsibilities:
Supervise daily service operations and appointment flow
Mentor Service Advisors for improved customer interactions
Ensure effective execution of service write-ups and procedures
Analyze shop capacity and technician productivity
Engage closely with Parts and Sales departments for synergies Requirements:
3+ years of experience as a Service Manager
Proven leadership skills with a focus on growth
Detail-oriented with a process-driven approach
Effective communicator with robust organizational abilities
Familiarity with PBS, Reynolds, or similar systems preferred Join Fort Erie Toyota to lead a team committed to outstanding service delivery.

📌 Fort Erie Toyota Service Operations Leader
🏢 Northern Roads Auto Group
📍 Fort Erie