Become an essential part of Lexus of Calgary as our Appointment Coordinator in Calgary. Focus on customer engagement and scheduling to ensure each client receives top-notch service. As the Appointment Coordinator, you will manage vital customer interactions at the service department.
This full time position involves answering calls, confirming appointments, and engaging customers to ensure a positive experience. Precision in record-keeping and responsiveness to service leads will be key to your success. Key Responsibilities:
Assist customers by scheduling service appointments
Make follow-up calls to confirm bookings
Collect and update crucial vehicle information
Advise customers on warranty and service plan details
Partner with service advisors for administrative support Requirements:
Required customer service experience
Strong verbal communication skills in English
Excellent multitasking abilities in a busy setting
Proficient in using scheduling software
Team player with a cooperative spirit Elevate customer experiences through effective appointment coordination at Lexus of Calgary.