Join Fairmont Chateau Laurier as a part time Concierge Supervisor, serving guests with tailored luxury service in Ottawa.

Your role focuses on establishing connections and enhancing guest loyalty. As part of the iconic Fairmont Gold team, you will be responsible for overseeing daily operations and ensuring guest expectations are met. Robust communication skills and a personal touch are essential in this supervisor role. Engage with guests and ensure that all Fairmont Gold policies are adhered to for an exceptional experience. Key Responsibilities:
Oversee the set-up and service within the Fairmont Gold lounge
Review reservations ensuring high standards are met
Promote upselling strategies and monitor honor bar revenue




Engage in recruitment and training of Fairmont Gold staff
Maintain communication with various departments for seamless service Requirements:
Previous supervisory experience in hospitality preferred
Solid knowledge of international guest expectations
Excellent written and verbal communication skills in both languages
Proven initiative to manage responsibilities effectively
Problem-solving skills and attention to detail Shape a memorable guest experience through your leadership in the Fairmont Gold lounge.

📌 Concierge Supervisor At Fairmont Chateau Laurier Ottawa
🏢 Fairmont Hotels u0026 Resorts
📍 Ottawa