Elevate client interactions with Quillogic as a Customer Experience Specialist based in Revelstoke, BC. This full-time role focuses on onboarding and supporting law firm clients through our cutting-edge platform. As a key member of Quillogic, you'll manage client onboarding and enhance user experience with a legal tech focus.

Working closely with the engineering team, you’ll troubleshoot issues, monitor customer satisfaction, and provide feedback to refine our product. This position encourages a cooperative approach to shaping legal service delivery. Key Responsibilities:
Onboard law firm clients and conduct training sessions
Respond to inquiries and guide users through features
Document and troubleshoot platform issues
Test new features and verify AI output quality
Improve help centre documentation and FAQs Requirements:
Robust customer service and communication skills
Technical aptitude with digital platforms
Detail-oriented and methodical problem-solving approach
Experience in legal, professional services, or SaaS
Familiarity with software testing or QA is a plus Bring your customer support expertise and technical skills to help shape legal services at Quillogic.

📌 Customer Experience Specialist In Revelstoke (Canada)
🏢 Quillogic
📍 Canada