Join our team as a Group Advantages Administration and Service Agent, focusing on member and sponsor communication. This role may require later shifts, ensuring comprehensive support for all plan inquiries. Reporting to the Assistant Director, you will act as the primary contact for various group perks programs.

Your responsibilities include resolving issues, managing data, and facilitating member access to essential online resources. Attention to detail and proactive problem-solving will be essential for success in this position. Key Responsibilities:
Address and resolve sponsor and member issues effectively
Collect and process member billing data and payments
Perform regular plan audits and prepare reports
Respond to member inquiries via phone and email
Ensure accurate tracking of member enrollment and updates Requirements:
College diploma or related experience
3+ years in group insurance field
Bilingual in both English and French
Robust computer proficiency, especially in Excel
Ability to work independently and manage deadlines Leverage your skills to enhance the administration of group benefits within our team.

📌 Group Benefits Service Agent Role Markham
🏢 AGA Benefit Solutions
📍 Markham