Become a Customer Activation Manager at Float in Toronto, leading a dedicated team to enhance customer experiences and drive performance metrics effectively. Oversee activation journeys with compelling onboarding playbooks. In this managerial position, you will lead five Customer Activation Managers from the Toronto office, focusing on driving total payment volume (TPV) and improving the onboarding process.

You will strengthen the team's performance through rigorous coaching, detailed metric analysis, and strategic partnerships with Sales and Customer Success. Your expertise will be vital in presenting to key stakeholders and advocating for enhancements based on direct customer feedback. Key Responsibilities:
Manage and empower a team of Customer Activation Managers




Develop standardized onboarding playbooks for consistent experiences
Pinpoint and resolve activation hurdles collaboratively
Build relationships with Sales for a seamless customer journey
Present to customers on accounts of high importance Requirements:
Proven leadership in teams with revenue-focused goals
Experience in payment and consumption models
Robust analytical capabilities to derive actionable insights
Excellent presentation and interpersonal skills
Ability to navigate ambiguity effectively Foster a culture of growth and excellence while driving customer activation at Float in Toronto.

📌 Float Customer Activation Manager Role Toronto (Canada)
🏢 Jaide Health
📍 Canada