Join Hugel as a Bilingual Customer Success Specialist in Toronto, where your role focuses on delivering exceptional customer experiences in both French and English. You'll manage inquiries and support revenue execution. As a vital part of the Hugel team, you will be responsible for onboarding customers, maintaining robust relationships, and coordinating feedback and requests effectively.

This position requires a proactive approach to managing customer inquiries while also collaborating with Field Sales Representatives to enhance account performance. Key Responsibilities:
Act as the first point of contact for customers
Manage onboarding and account setup processes
Communicate order statuses, availability, and updates
Document all interactions accurately in Salesforce
Support sales initiatives and customer outreach Requirements:
Over 3 years of experience in a related field
Bilingual in French and English, both oral and written
Proven experience in a high-pressure customer-facing role
Solid organizational and communicative skills
Proficient in Microsoft Office Suite Excite and enhance customer interactions at Hugel with your bilingual expertise.

📌 Hugel Bilingual Customer Success Specialist Toronto (Canada)
🏢 Hugel Aesthetics
📍 Canada