Join DistillerSR as the VP of Solution Delivery, leading a hybrid/remote team dedicated to excellence in service delivery in the life sciences domain. Champion creative approaches to meet client needs effectively. In this role, you will be responsible for owning P&L; and driving the delivery of services for our SaaS platform customers.

Your focus will be on ensuring customer satisfaction and scaling operations while collaborating with cross-functional teams. Lead initiatives to enhance the delivery process and foster growth within enterprise accounts. Key Responsibilities:
Manage P&L; and service delivery efficiency
Develop high-performing customer service teams
Foster cross-departmental collaboration for enhanced service
Identify strategic expansion prospects in existing accounts
Ensure accountability in service delivery and team performance Requirements:
10+ years in leadership within service delivery
Relevant life sciences industry experience
Proven organizational scaling background
Solid communication and relationship-building skills
Experience in international markets Leverage your expertise to drive success in DistillerSR's service delivery efforts while ensuring satisfaction across our client base.

📌 Delivery Leadership Role At Distillersr Ottawa (Canada)
🏢 DistillerSR
📍 Canada