Drive client success as the Director of Pension Outsourcing Services at WTW, specializing in defined benefit plan administration. This hybrid role involves managing both projects and teams effectively. In this role, you will oversee administration services for retirement plans, mentor team members, and directly engage with clients to resolve complex issues.

You will also contribute to special projects while ensuring productive and quality service delivery using cutting-edge tools. Key Responsibilities:
Manage team performance against established goals
Act as main contact for clients on deliverables
Tackle complex client issues that arise
Review colleague work for compliance and quality
Develop lesser-experienced colleagues to enhance team skills Requirements:
At least 13 years of relevant plan administration experience
Degree in mathematics, finance, or related field
Proficient in Excel and analytical problem-solving
Attention to detail is crucial
Advanced communication skills in English and French (for Quebec residents) Lead defined advantage services and nurture team development as a Director with WTW.

📌 Director Of Pension Outsourcing Services Toronto
🏢 WTW
📍 Toronto