Join the team at Cowan Recreation Centre as a Customer Service Attendant in Kitchener, focusing on delivering top-notch service to all visitors. The role supports the productive operation of this innovative facility. This frontline position makes you the first point of contact for patrons visiting this state-of-the-art centre.

Your main functions include managing inquiries, registrations, and providing information about various programs. Evening and weekend shifts are a key part of this role, ensuring that community members receive the assistance they need whenever they visit. Key Responsibilities:
Greet and assist patrons with inquiries and registrations.
Use ActiveNet for rental availability and pricing.




Ensure protected operations and a welcoming setting.
Handle payments and maintain secure cash processes.
Engage with visitors to gather feedback on services. Requirements:
6 months of experience in customer service or administration.
Partial secondary school completion.
Required Emergency First Aid certification within 3 months.
Competence in Microsoft Office and cash handling.
Excellent communication and multi-tasking abilities. Be a part of a facility that will serve the community while enhancing your customer service skills.

📌 Cowan Recreation Centre Customer Service Role Kitchener
🏢 City of Kitchener
📍 Kitchener