Elevate customer success as the Senior Manager of Human-Centered Change at Salesforce. Drive innovation through change management and strategic advisory in a dynamic work environment.Salesforce is searching for a seasoned Senior Manager to lead human-centered change initiatives. With at least eight years in customer-facing roles, your expertise in organizational analysis and change strategy will be essential. You’ll engage with clients, ensuring deep alignment on transformation projects and enhancing deliverables through innovative processes.Key Responsibilities:
- Serve as a trusted advisor on change management practices
- Conduct stakeholder interviews and organizational analysis
- Develop holistic strategies for complex change initiatives




- Lead communication and training planning for change execution
- Coach leaders on embedding human-centered change practicesRequirements:
- Minimum 8 years in customer-facing roles
- Expertise in Human-Centered Change strategies and practices
- Strong verbal and written communication skills
- Ability to solve complex problems creatively
- Proven relationship management with diverse stakeholdersEnhance Salesforce’s impact by implementing innovative change strategies and fostering solid customer relationships.#J-18808-Ljbffr

📌 Senior Manager Of Human-Centered Change (Toronto)
🏢 Salesforce
📍 Toronto