Assistant Store Manager – Lindt Chocolate Shop

We are looking for an enthusiastic and keen individual to fill the role of Assistant Store Manager for our Lindt Chocolate Shop in Oshawa Centre. The ideal candidate must possess strong communication skills and a passion for sales and merchandising.

Responsibilities

- Assist with the management of the daily operations of the Lindt Chocolate Shop
- Support the generation and growth of corporate sales
- Uphold the values of exemplary customer service by modeling appropriate behaviours and establishing clear service standards
- Monitor sales performance and labour requirements daily to maximize store profitability without compromising customer service
- Assist with recruitment activities including interviewing and hiring Retail Sales Associates
- Supervise store employees to maximize customer service, sales, and profitability
- Support training on sales techniques and product knowledge
- Order merchandise and supplies in a timely manner with a focus on inventory management and loss prevention
- Reconcile daily cash with sales receipts and complete daily paperwork, payroll, accounting, and store administration tasks
- Develop and apply in-depth knowledge of products and sales data to achieve sales targets while controlling expenses
- Support ongoing performance management, including assisting with employee performance reviews
- Maintain store merchandising presentation in line with company standards
- Maintain high standards for cleanliness and food and product safety
- Manage cash handling,



inventory ordering, and related retail administrative duties

Requirements and Qualifications

- Post‑secondary education
- Minimum of five years of experience in retail sales, including management or supervisory experience
- Experience in inventory control and order management
- 1 to 2 years of experience in a retail management role with 2 to 5 years of overall retail experience
- Previous experience in merchandising or visual presentation
- Ability to multitask and manage multiple priorities in a fast‑paced environment
- Excellent customer service and sales skills
- Strong oral and written communication skills
- Strong computer proficiency in MS Office
- Demonstrated ability to go above and beyond to deliver exceptional customer service
- Passion for chocolate

Rewards Package

The standard hiring range for this role is $47‑$60K CAD per annum with a 10% performance‑based bonus. The final agreement upon salary may vary based on market location and factors such as job‑related knowledge, skills and experience.

We offer a competitive rewards package for our employees as well as a growth‑oriented work environment. This includes the following perks:

- Health and Dental Plan
- Retirement Savings Plan
- Employee Assistance Program
- Corporate Gym Discount Rates
- Wellness Program
- Chocolate sampling opportunities

EEO Statement

Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request.

#J-18808-Ljbffr

📌 Assistant Store Manager - Oshawa Centre
🏢 Lindt & Sprüngli (Canada
📍 Oshawa