We have a fantastic career chance at Westwood Hills Animal Hospital! We are looking for an experienced and agile Client Care Specialist to join our hospital. We are a fast-paced clinic with a large client base and a fantastic team. This is a perfect opportunity to work in a challenging yet supportive environment.

Job Responsibilities

Client Care Specialist
Communicate with clients
Billing and relaying information to clients.
Ability to work with office equipment and ability to use multiple types of software programs, social media, phone, fax etc.
Provide excellent customer care.
Answer phones, emails and respond to client needs.
Maintain and update client records in our practice management software.
Assist with patient care, when needed.
Help in maintaining the cleanliness of the hospital.
Other duties, as required.

Job Requirements As our ideal candidate, you will:




Be comfortable handling animals.
Have excellent communication skills.
Have the ability to learn medical terminology.
Be comfortable working under pressure, while keeping calm.
Have a valuable sense of judgment.
Be proactive and take initiatives to work effectively without supervision.
Be able to prioritize your workload.
Be flexible to work some evenings/weekends.
Have the ability to work as a team or independently

Job Type: Full-time Pay: $17.00-$18.00 per hour

Benefits
Dental care
Disability insurance
Employee assistance program
Extended health care
On-site parking
Paid time off
RRSP match
Store discount
Vision care
Wellness program

Work Location: In person

📌 Client Care Specialist Upper Tantallon (Canada)
🏢 Petfocus Westwood Hills Veterinary Hospital
📍 Canada