Join the Smith School of Business as an Associate Director, focusing on enhancing PGP academic operations. Lead a team dedicated to maintaining high service standards and operational excellence. As the Associate Director, you will oversee overall academic operations and implement strategic initiatives for productive program execution.

Your role involves developing standard procedures and fostering inter-departmental collaboration. Strengthening customer service is key to the role's success and impact. Key Responsibilities:
Oversee implementation of operational standards and strategies
Lead and support a dedicated customer service team
Develop and implement standard operating procedures
Plan and coordinate special projects for operational enhancement
Manage human resources functions and staff supervision Requirements:
Leadership experience in an academic setting
Skills in policy analysis and operational improvement
Solid interpersonal and communication capabilities
Experience with program management and delivery
Focus on efficiency and effectiveness at all levels Your leadership can significantly enhance the operational framework at the Smith School of Business.

📌 Associate Director Of Pgp Academic Operations Toronto
🏢 Queen's University
📍 Toronto