Job Overview
We are seeking a dedicated and detail-oriented Medical Office Assistant/PHLEBOTOMIST to join our healthcare team. The ideal candidate will provide exceptional administrative support in a fast-paced medical or dental office setting. This role involves managing patient interactions, maintaining electronic health records, and ensuring smooth office operations. Prior experience with electronic medical records systems such as Epic or Dentrix is highly preferred. The Medical Office Assistant will serve as the first point of contact for patients and will play a vital role in delivering excellent patient care and administrative efficiency.

Responsibilities
Greet patients warmly and assist with check-in procedures at the front desk
Schedule appointments and manage patient flow efficiently
Handle multi-line phone systems to answer inquiries and direct calls appropriately
Maintain accurate electronic medical records using systems like Epic or Dentrix
Verify insurance information and process billing as needed
Collect patient information, update medical histories, and ensure data accuracy
Assist with administrative tasks including filing, faxing, and data entry




Support clinical staff with basic administrative duties to facilitate smooth operations
Ensure compliance with healthcare regulations and privacy policies
Take blood samples and assist doctors in procedures

Requirements
Previous experience as a Medical Office Assistant/Phlebotomist is highly desirable
Proficiency with Accuro Electronic Medical Records (EMR) systems
Strong knowledge of medical terminology and healthcare office procedures
Excellent organizational skills with attention to detail
Experience working in a healthcare setting, including front desk or administrative roles in medical or dental offices
Ability to handle multi-line phone systems efficiently and professionally
Office experience that demonstrates multitasking capabilities in a busy workplace
Solid communication skills and a friendly demeanor to interact effectively with patients and staff
Prior experience working with Accuro systems and performing phlebotomy in Canada is preferred

Pay: $18.00-$22.00 per hour

Experience:
accuro EMR : 1 year (required)
Canadian work: 1 year (preferred)

Work Location: In person

📌 Medical Office Assistant Stoney Creek
🏢 Kingsmead Medical Centre
📍 Stoney Creek