Position: Kettle Valley Steak House Manager Reports to: Hospitality Director

Employment: Seasonal, Full Time Start Date: Mid/late October

Pay Rate: $26 - $29/ hourly End Date: Mid-April

The Kettle Valley Steakhouse, a staple of the resort’s food and beverage scene, is set to reopen its doors in December 2025, once again offering culinary excellence on the mountain. We are looking for a qualified fine dining manager with previous 4+ star resort experience to be responsible for managing all front of house Kettle Valley Steakhouse operations while delivering a world class guest experience. The successful candidate will be able to train, direct service staff, control beverage inventory and execute daily service at a high level. The successful candidate will be highly proficient in wine service, craft cocktail preparation and food savvy. This position reports directly to the Director of Hospitality.

Responsibilities
Manage all outlet operations within budgeted guidelines and to the highest standards
Preserve excellent levels of internal and external customer service
Assist in the design and implementation of wine and drinks menus, goods purchasing and controls
Identify customer’s needs and respond proactively to all of their concerns
Demonstrate leadership abilities through attracting, recruiting,



training and appraising talented personnel
Possess a solid working knowledge of BC liquor laws, licensing requirements, and compliance regulations
Establish and maintain policies and procedures for internal systems and processes
Comply with all Food Protected and Serving it Right regulations
Report to management regarding sales results and productivity

Requirements
5+ years of fine dining management experience
Excellent record in high volume high end food establishments, banqueting experience a plus but not necessary
Working knowledge of various computer software programs (MS Office, Toast, Optimum Control)
Excellent communication and leadership skills
Accredited wine certification from ISG, WSET or CMS
Degree/Diploma in Food Service management or related field

Working Conditions:
Able to work long hours
Be on feet for extended periods of time
Able to Lift 20lbs and bend and push repeatedly
May be asked to work overtime in busy periods
Help in other areas as needed

Other Skills:
Attention to detail
Excellent communication Skills
Problem solving Skills
Passion for Customer Service
A drive to learn more about Fine dining and Wine and Food

📌 Kettle Valley Steak House Manager – Winter 26/27 Kelowna
🏢 Big White Ski Resort
📍 Kelowna