Drive product success as a Chief Implementation Manager at Rippling. Specialize in customer relations and implementation strategies across our product offerings in HR and Payroll. You will hold a pivotal role with a focus on effectively implementing Rippling’s extensive product suite.

With at least 3 years of experience in Customer Experience or Implementation within a SaaS context, you’ll manage the full implementation cycle, ensuring objectives are met. Your excellent communication and relationship-building skills will enable you to collaborate with Sales and Engineering, creating a customer-first workplace. Key Responsibilities:
Implement product solutions tailored to client needs
Manage timelines and client objectives effectively




Foster product adoption through customized guidance
Collaborate with internal teams for client success
Advocate for product improvements based on client feedback Requirements:
At least 3 years in relevant Implementation roles
Demonstrated project management capabilities
Exceptional communication and interpersonal skills
Proven cooperative skills with various departments
Preferred: Experience in HCM or IT customer-facing roles Bring leadership and innovation to Rippling by enhancing the implementation process and customer success.

📌 Chief Implementation Manager At Rippling Toronto (Canada)
🏢 Rippling
📍 Canada