In this Business Systems Analyst role, you will assess business processes and user requirements to support the delivery of a SaaS software platform to financial services customers across Canada and the US. The company operates with team members across Canada, allowing you to work remotely from your home office. And you may occasionally visit their offices in either Vancouver or Toronto, or Canadian customers in other provinces, from time‑to‑time (e.g. a few times per year max).

You will partner with customers to run discovery sessions, gather requirements, and outline project scope for software implementations. This includes mapping business needs to system functionality and ensuring alignment across solution design, configuration, and testing activities. This is a full‑time position, and includes a competitive base salary, paid vacation and extended health and dental perks.

A key draw of this role is the chance to work closely with a contemporary SaaS platform in the financial services space,



while collaborating with cross‑functional technical and delivery teams.

Responsibilities - Assess business processes and user requirements for SaaS software platform delivery.
Conduct discovery sessions and gather requirements with customers.
Outline project scope, map business needs to system functionality.
Coordinate solution design, configuration, and testing activities.
Partner with cross‑functional technical and delivery teams.

Qualifications - Three or more years of SaaS implementation experience.
Experience leading client discovery and documenting business and system requirements.
Strong problem‑solving skills, attention to detail and a growth mindset.
Effective communication and collaboration with a wide range of stakeholders via video meetings, phone calls, email, chat, etc.

📌 Business Systems Analyst Chilliwack
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📍 Chilliwack