Qualification : Solid background in Insurance, BFSI, or Contact Center Operations.
Shift: Night
Work Mode: Office
Experience Required:
5+ years in BPO/Shared Services.
2+ years as an Operations Manager.
Experience managing claims, policy servicing, or customer support teams.
Proven track record of achieving KPIs, SLAs, and client satisfaction.
Skills:
Leadership and stakeholder management
Analytical and data-driven decision making
Excellent communication and presentation skills
Ability to work in a rapid-paced workplace
📌 Operations Manager Night
🏢 Gomoder
📍 Night
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