Seeking an enthusiastic FOH member with excellent customer service skills for Yorkville Cafe and Bakery. At least one year of previous experience working in a café or restaurant setting required. Weekend availability is a must.

Key Attributes
Friendly, approachable, and customer-focused attitude
Passion for coffee, food, and hospitality
Must love desserts
Reliable and punctual with a strong work ethic
Calm under pressure with solid problem-solving skills
Willingness to learn and take initiative

Physical Requirements
Ability to stand for extended periods
Ability to lift up to 25 lbs
Comfortable working in a busy, sometimes high-pressure environment

Required Skills and Qualifications:
Excellent customer service skills. Must be able to engage with guests in a friendly manner, taking orders and answering questions.
Strong attention to detail and organizational skills
Strong Interpersonal and communication skills
Strong team work skills
Ability to work independently and as part of a team
Previous experience taking orders and completing transactions using POS system
1 year serving experience
1 year Barista Experience
Must speak, read and write fluent English
Must be able to take direction well and complete tasks
Available to work varying shifts, including evenings, weekends,



and holidays
Must have a High School Diploma
Smart Serve

Duties include:
Packaging completed product for storage and/or selling according to Dessert Lady quality standards
Greet each guest enthusiastically and maintain a high level of customer service
Take Custom cake orders as well as just regular cake orders
Take food and drink orders and enter them into POS
Accept and package delivery orders for pick up
Answer phone and return missed calls
Take inventory of plastics, coffee, desserts
Steam milk and create high quality hand-crafted drinks such as latte, cappuccino, hot chocolate etc.
Serve customers at the counter and deliver the food to the table
Make sure everything is clean and tidy since it is an open concept Café

This is a career opportunity where you can grow alongside a talented team.

Please forward your resume through indeed, only qualified candidates will be contacted for interviews via indeed. Please do not call the shop.

Job Type: Full- Time

Benefits:
Vision care
Vacation & paid time off
Dental care

Job Types: Full time, Part time

Pay: $18.00-$20.00 per hour

Benefits:
Extended health care

Work Location: In person

📌 Foh At A Café And Bakery Toronto
🏢 Dessert Lady Cafe and Bakery
📍 Toronto