About WrapZone

WrapZone is a quick-growing quick-service restaurant focused on fresh, healthy, and customizable wraps, bowls, and smoothies. We pride ourselves on delivering high-quality food with fast, friendly service in a clean and energetic environment.

Position Overview

As a WrapZone Team Member, you are the face of the brand. You will be responsible for preparing food, serving customers, and maintaining a clean and efficient workspace. This role requires energy, teamwork, and a commitment to delivering an exceptional customer experience.

Key ResponsibilitiesCustomer Service
Greet every customer with a friendly and positive attitude
Take orders accurately and efficiently
Provide menu recommendations and answer questions
Handle customer concerns professionally and promptly

Food Preparation
Prepare wraps, bowls, and smoothies according to WrapZone standards
Follow portion control and presentation guidelines
Ensure all ingredients are fresh and properly stocked

Operations
Operate POS system and handle cash/card transactions
Maintain cleanliness of front and back-of-house areas
Restock supplies and ingredients as needed
Follow opening and closing procedures

Food Safety & Hygiene
Follow all food safety and sanitation guidelines (BC health standards)




Maintain a clean and organized workstation
Properly handle food, equipment, and utensils

Qualifications
Previous food service experience is an asset (not required)
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Team-oriented with a positive attitude
Versatile availability (including evenings and weekends)

What We’re Looking For
Reliable and punctual individuals
Friendly and customer-focused mindset
Willingness to learn and grow with the brand
Ability to stay calm under pressure during busy periods

Perks & Benefits
Staff discounts on food
Flexible scheduling
Positive and supportive work workplace
Growth opportunities within the company
Tips

Physical Requirements
Ability to stand for extended periods
Ability to lift up to 25 lbs
Comfortable working in a fast-paced kitchen environment

Job Type: Full-time

Pay: From $18.25 per hour

Benefits:
Discounted or free food
Store discount

Application question(s):
Are you looking for Full time or Part-time work?
What is your exact availability, Days and time/shifts you can work?

Work Location: In person

📌 Team Member Kelowna
🏢 Wrapzone Restaurant
📍 Kelowna