Are you looking for each day to be different? Are you a positive and motivated person looking to be a part of a culture which redefines excellence?

As a Communications Zone team member, you will be responsible for delivering best-in-class service and sales experiences to our customers. You will be making genuine connections with every customer while you guide them through choosing the perfect solution for their wireless needs. Telecommunications experience is preferred but not required; we’re looking for someone who can focus on the big picture of creating lasting impressions with our customers.

Responsibilities:
Commit to offering an outstanding customer service experience by connecting and building rapport with a wide variety of customers;
Actively listen to customers, ask the right questions, and offer solutions (products and services) which cater to customer needs;
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Meet and/or exceed all monthly sales targets
Prospect and generate leads for new sales through call lists and CRM
Build and maintain working relationships with current & existing customers to ensure return business and referral potential




Complete accurate transactions in an effective and accurate manner with an attention to detail;
Adapt and deal effectively with a wide variety of situations and assist with complex customer issues by providing favorable solutions
Ensure that the store is consistently in a clean and hygienic state
Arrive early to unlock and open the store
Close store at the end of the day
Available to work Saturdays, no Sundays

Required Skills & Abilities:
Excellent attention to detail, ability to work under pressure and deliver high quality enjoys working in a fast pace workplace
Excellent communications and active listening skills
Self-motivated and self-directed, but with a strong ‘team player’ attitude
Goal oriented and focused on providing solutions
Proven ability to meet and/or exceed sales/revenue targets
Excellent time management and organizational skills
Saturday availability is required

Pay: From $17.95 per hour

Flexible language requirement:
French not required

Work days:
Monday to Friday
Weekends as needed

Work Location: In person

📌 Retail Sales Associate Part Time St Catharines (St. Catharines)
🏢 Telus Mobility - Communication Zone
📍 St. Catharines